Consumer Report To The FTC
FTC Report Number
200895970
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About you
Name: Richard Ricky Stebbins
Address: 54 Hope St
Email: rickystebbins78@gmail.com
Phone: 413-949-1925
City: Springfield State: Massachusetts Zip Code: 01119-1644
Country: USA
What happened
"Anthropic PBC markets its generative AI product, Claude, as an advanced, collaborative problem-solving tool. This constitutes a deceptive trade practice regarding product capabilities. The system is engineered with undisclosed, hardcoded architectural filters that actively degrade user data, silently truncate uploaded files, and arbitrarily refuse to process complex structural analysis. The company collects subscription fees for a computational utility while intentionally restricting its core functionality behind opaque guardrails, rendering the product defective and actively hostile to its advertised purpose. This is false advertising of software capabilities." https://github.com/thestebbman/Memory_Ark https://rickystebbins78.blogspot.com/2025/06/rickys-memory-ark.html
How it started
| Date fraud began: | Amount I was asked for: | Amount I Paid: |
04/25/2026 | $20.00 | |
| Payment Used: | How I was contacted: | |
Credit Card | Online Ad or Pop-up | |
Details about the company, business, or individual
| Company/Person |
|---|
| Name: Anthropic PBC |
Address Line 1: Address Line 2: City: |
State: Zip Code: Country: |
| Email Address: |
| Phone: |
| Website: |
| Name of Person You Dealt With: no humans ever available |
If a business won’t give you a refund for a credit or debit card charge that's inaccurate or unauthorized, and won’t stop making automatic charges to your account:
- File a dispute (also called a “chargeback”) with your credit or debit card company.
- Online: Log onto your credit or debit card company's website and go through the dispute process.
- By phone: Call the phone number on the back of your card and tell them why you're filing a dispute.
- Follow up with a letter to your credit or debit card company. To protect any rights you may have, follow up in writing by sending a letter to the address listed for billing disputes or errors. Use our sample letter.
- Save your records. Keep any letters, notes, or emails related to the scam - they could help prove you're entitled to a refund if the credit or debit card company has any questions.
- Find out your rights at ftc.gov/credit.
- To stop automatic charges for a subscription or service, you should also:
- Contact the company that's charging you. Tell them to cancel your subscription. Keep a copy of your cancellation request or your notes about who you talked to and when you cancelled.
- Cancel your subscription. Do this even if you also dispute the charges with your credit or debit card company. Otherwise, the company might point to fine print disclosures on its website or contract and say you still owe money.
- Watch your bank statements for new charges that you might need to dispute.
General Advice:
- You can find advice and learn more about bad business practices and scams at consumer.ftc.gov.
- If you’re concerned that someone might misuse your information, like your Social Security, credit card, or bank account number, go to IdentityTheft.gov for specific steps you can take.
- Learn more about impersonation scams at ftc.gov/impersonators. If someone says they are with the FTC, know that the FTC will never demand money, make threats, tell you to transfer money, or promise you a prize.
- You also can file a report with your state attorney general.
Thank you for reporting!
- We can't resolve your individual report, but we use reports to investigate and bring cases against fraud, scams, and bad business practices.
- Your report goes into the FTC's Consumer Sentinel database, which is available to federal, state, and local law enforcement across the country.
- We use reports to spot trends, educate the public, and share data about what is happening in your community. You can learn what other people in your state or metro area are reporting by visiting ftc.gov/exploredata.
- When the FTC brings cases, we try to get money back for people. At ftc.gov/refunds you can see recent FTC cases that resulted in refunds.
- Watch this video to learn about the importance of reporting.
- Sign up for FTC Consumer Alerts at ftc.gov/ConsumerAlerts to stay connected to the FTC and learn about new scams.
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